Swoop is a managed ground transportation platform and a direct alternative to charter bus brokers like GOGO Charters. Rather than booking a vehicle by phone and managing the rest yourself, Swoop assigns a dedicated account manager, provides live GPS tracking and a rider app, and stays accountable through execution, backed by a 4.9/5 rating across 1,190 verified Google reviews.
A quote gets you a bus for a day. A managed program gets you a team that answers the phone, a map showing every vehicle, and a report when it's done.

CharterUP operates a nationwide marketplace, connecting customers to a network it states includes 700+ bus companies across 135+ cities. Swoop operates a managed model: one accountable partner that designs the program, runs it on the Moovs platform, and coordinates it through a 24/7 Command Center.
The difference is what happens after you book.
A reservation ends when the vehicle is confirmed. A managed program runs through execution and reports back on cost, on-time performance, and utilization.
Swoop
GOGO Charters
Model
Managed transportation partner. Designs, runs, and owns the program
Charter bus reservations via 24/7 live agents
Booking
Program design with a dedicated account team
Phone and online quote request
Live GPS tracking
Yes, every vehicle in real time
Not listed
Rider app
Yes, with live location, ETAs, and notifications
Not listed
Admin dashboard & analytics
Yes, covering utilization, on-time, and cost per rider
Not listed
Dedicated account manager
Yes, named and assigned to your account
Not listed
24/7 support
Yes, a Command Center monitoring live routes
Yes, reservation agents
Route optimization
Yes, re-optimized on live ridership data
Not listed
Post-program reporting
Cost, on-time rate, utilization, guest flow, emissions
Not listed
Recurring managed programs
Yes, for daily shuttles, schools, and municipal
Shuttle services offered
Brand activations & wraps
Yes, with published ROI outcomes
Not offered
Verified Google reviews
4.9/5 across 1,190 reviews
Check for yourself
BBB
A+ accredited
A+ accredited
You get a named account manager and a 24/7 Command Center. The same people, every trip.
Daily shuttles, 25,000-guest conferences, executive black car, ADA, and branded activations, without a second vendor.
98%+ on-time across 5M+ passengers, 4.9/5 from 1,190 reviews, and post-program reporting on cost, utilization, and emissions.

A per-vehicle rate doesn't include the hours your team spends coordinating, the cost of a late arrival, or the no-shows from a program nobody optimized.
Swoop clients run roughly 50% below the cost of in-house programs once admin time and reliability are counted, and get reporting that proves it.
Walmart
38%
absenteeism reduction
12+
admin hours saved per week

Live GPS on every vehicle, a rider app showing your team exactly when the shuttle arrives, and a dashboard showing utilization and on-time rate. All standard on every Swoop program.
98%+
on-time across
5M+
passengers

Our 24/7 Command Center monitors every route live. If a vehicle has an issue, a replacement is dispatched before you call.
Herbalife
Hundreds
of last-minute changes across a multi-venue program
Zero
service failures
Depends on the need. A marketplace suits a one-time bus rental. An ongoing program with a dedicated team, technology, and accountability fits better with a managed partner like Swoop.
Neither. Swoop is a managed ground transportation platform, partnering with vetted local operators and managing every ride through its own technology and account teams.
Recurring shuttle programs typically run $8,000 to $50,000 per month depending on routes, vehicles, and geography. Events are quoted per program. Clients report roughly 50% lower total cost than running transportation in-house.
Yes. The same account manager and platform cover daily commuter programs, annual conferences, and executive travel on one invoice.
Standard launch is two to four weeks from signed agreement. OpenAI launched a five-location shuttle program in two weeks at 99.7% on-time performance.
Swoop's 24/7 Command Center monitors every route in real time and dispatches a replacement immediately. Backup protocols are built into every managed program.
Swoop operates in 47 states and 56+ North American cities, and can deploy to any U.S. market with two to four weeks notice.
Swoop is a nationwide leader in corporate and event transportation, operating across 47 states and trusted by more than 1,000 organizations.
With a focus on safety, technology, and sustainability, our mission is simple: make mobility effortless — from daily commutes to world-class events.
States Across the U.S.
Companies Trust Swoop
Lower Operating Costs
Employee ROI
meet the experts
Alex Merced and his team are the experts in corporate transportation, delivering reliable, professional services nationwide.

Anyone can put a star rating on their own website. Verified Google reviews are different: tied to real accounts, moderated by Google, and impossible to bulk-purchase without detection.
Swoop holds a 4.9 out of 5 across 1,190 verified Google reviews.
Before choosing any ground transportation partner, search their name on Google and Yelp and read what riders say. We think that's the right standard, and we're comfortable being measured by it.
